25/04/2025 – General Practice Improvement Programme
Vittoria Medical Centre has worked in partnership with the Royal College of General Practitioners to improve services as part of the General Practice Improvement Programme.
The partnership with the RCGP has elevated the standard of care, benefiting staff and, most importantly, significantly improving the quality of the patient experience.
You can view our certificate here.
The partnership with the RCGP has elevated the standard of care, benefiting staff and, most importantly, significantly improving the quality of the patient experience.
You can view our certificate here.
03/02/2025 – Phone call scams
We have been made aware of a scam targeting patients registered with GP surgeries. The patient would receive a phone call with an automated message claiming to be from their GP surgery. The message asked the patient to go online to update their personal details, threatening that failure to do so could result in being removed from the surgery list.
If you receive such a message, you should:
Stay alert: Be cautious of any unsolicited calls, texts, or emails asking for your personal details. We will never threaten to suspend or remove a patient by text message. Information we may share by text includes advice leaflets or information about services (including links to those services), requests to provide feedback via a link, asking you to call the surgery, asking you to update your smoking status or ethnicity via a link, asking you to submit a photograph of a condition via a link (we will only do this following an enquiry made by you relating to that condition) or to offer appointments via a booking link.
Verify authenticity: If you are unsure about any communication claiming to be from your GP surgery, contact the surgery directly using our official phone number or email.
If you receive such a message, you should:
Stay alert: Be cautious of any unsolicited calls, texts, or emails asking for your personal details. We will never threaten to suspend or remove a patient by text message. Information we may share by text includes advice leaflets or information about services (including links to those services), requests to provide feedback via a link, asking you to call the surgery, asking you to update your smoking status or ethnicity via a link, asking you to submit a photograph of a condition via a link (we will only do this following an enquiry made by you relating to that condition) or to offer appointments via a booking link.
Verify authenticity: If you are unsure about any communication claiming to be from your GP surgery, contact the surgery directly using our official phone number or email.
20/02/2024 – New practice website
We are pleased to announce that we’ve created a new website for our patients based on your feedback. We hope you will all find this website easier to use and we always welcome feedback, positive or negative, so that we can further improve our services.